HOLA MEXICAN GRILL
1001 N MAIN ST · JACKSONVILLE · Duval County · FL 32206
Inspection Summary
Violation Summary
Counts reported for this inspection visit.
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All DBPR Inspector Observations
22 full violation description(s) documented by the inspector during this visit.
High Priority 8
22-47-4High Priority – Dishmachine quaternary ammonium sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine in use several times but was at 0ppm. Manager adjusted solution and now barley at 10ppm. Manager will set up three compartment sink and have machine inspected **Warning**
12A-11-4High Priority – Employee used the bathroom and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands upon returning to employee area. Observed employee retuning from restroom and then went to preparing and scooping ice from ice machine in kitchen to fill up server soda station without washing hands. Discussed with manager and employee wash hands **Corrected On-Site** **Warning**
22-45-4High Priority – Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Dish machine in use several times but was at 0ppm. Manager adjusted solution and now barley at 10ppm. Manager will set up three compartment sink and have machine inspected. **Warning**
08A-05-6High Priority – Raw animal food stored over/not properly separated from ready-to-eat food. Raw prep beef stored over tubs of sour cream inside make table reach in cooler on cook line. Moved by manager. Frozen raw beef stored in white reach in freezer in back area stored over frozen fries. **Corrective Action Taken** **Warning**
12A-02-4High Priority – Server handled soiled dishes or utensils and then picked up plated food, served food, or prepared a beverage without washing hands. Observed servers handling soiled dishes and then return to scooping up tortillas and serving food without washing hands. **Warning**
12A-09-4High Priority – Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Observed r pin cook line handling raw chicken and then handling clean plates and to go containers without washing hands. Discussed with manager and employee wash hands. Discussed with manager and employee wash hands **Corrected On-Site** **Warning**
03A-02-5High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. frijoles (44-47F – Cold Holding); shredded cheese, block cheese and salsas (62F – Cold Holding), all items stored in double door upright reach in cooler on in kitchen from over night as per manager. Manager stated unit stop working around 10am but took temperatures of food and move some items to other coolers and was still making room for remaining items. Manager stated food temperatures taking around 10am was @ 41F. Unit ambient thermometer reading at 60F and inspectors ambient reading at 62F. Manager removed remaining TCS foods and stored in other reach in cooler .**Corrective Action Taken** **Corrective Action Taken** **Warning**
41-10-4High Priority – Toxic substance/chemical improperly stored. Chemical spray bottles stored on top of soda Bib box at wait station **Warning**
Intermediate 4
31A-04-4Intermediate – Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. Hand wash sink next to mop sink in ware washing area removed. Manager stated hand plumbing issue yesterday and sink will be put back **Warning**
31B-02-4Intermediate – No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink on cook line. Manager provided **Corrected On-Site**
11-26-1Intermediate – No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to food. Two food handler employees with no proof of form
53B-05-5Intermediate – Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager have 4 total food handlers and only 1 hired under 60 days and 1 hired over 69 days with no proof of training and other 2 with expired certificates 9-21-24 **Warning**
Basic 10
22-20-5Basic – Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior ice machine shield with black build up
23-24-4Basic – Buildup of food debris/soil residue on equipment door handles. Under handle of double door reach in cooler soiled with build up
51-11-4Basic – Carbon dioxide/helium tanks not adequately secured. CO2 tanks at wait station not secured **Repeat Violation**
24-05-4Basic – Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Clean plates on dry storage area not inverted in back kitchen
40-06-5Basic – Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees phone and keys stored above prep table next to food
13-07-4Basic – Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employees preparing food with bracelet on wrist
35B-01-4Basic – Exterior door has a gap at the threshold that opens to the outside. Back kitchen door with gap
36-24-5Basic – Hole in or other damage to wall. Wall were hand wash sink to be re-installed at ware washing area in disrepair
14-69-4Basic – Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up in white upright reach in freezer in back kitchen
23-03-4Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Make table reach in freezer and back single door reach in freezer with soiled gasket
Inspector observations synchronized from DBPR on September 12, 2026 11:38 AM.
Violation category totals
1 observation(s)
1 observation(s)
1 observation(s)
3 observation(s)
1 observation(s)
1 observation(s)
3 observation(s)
2 observation(s)
1 observation(s)
2 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.