Inspection Report

Florida DBPR Inspection Report
Enforcement

ZEN PHO AND NOODLES JACKSONVILLE

5835 NORMANDY BLVD · JACKSONVILLE · Duval County · FL 32205

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Inspection Summary

Inspection dateMarch 31, 2025
Inspection typeRoutine – Food
Inspection classFood
DBPR dispositionAdministrative complaint recommended
Resultfollow_up_required
Inspection number3567616
Visit number1
Inspection Visit ID10713157
DBPR license2609372

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
2 High Priority3 Intermediate8 Basic0 Critical0 Non-Critical13 Total
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All DBPR Inspector Observations

13 full violation description(s) documented by the inspector during this visit.

High Priority 2

#9High Priority08A-05-6

High Priority – Raw animal food stored over/not properly separated from ready-to-eat food. Shell eggs stored over bags of onions and carrots in the walk in cooler

#10High Priority29-42-4

High Priority – Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing Before red hose on non chemical side **Repeat Violation** **Admin Complaint**

Repeat ViolationAdmin Complaint

Intermediate 3

#11Intermediate31A-09-4

Intermediate – Handwash sink not accessible for employee use at all times. Bucket and cloth stored in hand wash sink near wok station

#12Intermediate02C-02-5

Intermediate – Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked shrimp and chicken stored in bags in the walk in cooler not date marked **Repeat Violation**

Repeat Violation
#13Intermediate41-17-4

Intermediate – Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle with Yellow solution stored inside located in ware washing area **Repeat Violation**

Repeat Violation

Basic 8

#1Basic14-01-5

Basic – Bowl or other container with no handle used to dispense food. Clear bowl with no handle used to scoop rice

#2Basic36-36-4

Basic – Ceiling tile missing. One ceiling tile missing Near hood system above hand wash sink, one ceiling tile missing near hot water heater **Repeat Violation**

Repeat Violation
#3Basic13-03-4

Basic – Employee with no hair restraint while engaging in food preparation. No hair restraints on employees preparing food items **Repeat Violation**

Repeat Violation
#4Basic24-08-4

Basic – Equipment and utensils not properly air-dried – wet nesting. wet clean clear cups stacked near drink station

#5Basic08B-38-4

Basic – Food stored on floor. Oil container and 5 buckets of soup base stored on kitchen floor **Repeat Violation**

Repeat Violation
#6Basic35B-02-4

Basic – Insect control device installed over food preparation area. Insect control device stored on top shelf (non solid) above open cases of fried garlic

#7Basic23-03-4

Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Small Freezer gasket/walk in cooler gasket is soiled with a black mold like substance **Repeat Violation**

Repeat Violation
#8Basic21-12-4

Basic – Wet wiping cloth not stored in sanitizing solution between uses. Multiple wet wiping cloths stored on prep tables and equipment

Inspector observations synchronized from DBPR on September 12, 2026 11:40 AM.

Violation category totals
Category 2 · Original container, labeling, date marking and consumer advisory
1 observation(s)
Category 8 · Food protection and cross-contamination
2 observation(s)
Category 13 · Clothing, hair restraints, jewelry and fingernails
1 observation(s)
Category 14 · Food-contact and nonfood-contact surface design/maintenance
1 observation(s)
Category 21 · Wiping cloths, linens and laundry facilities
1 observation(s)
Category 23 · Non-food-contact surfaces clean
1 observation(s)
Category 24 · Storage/handling of clean equipment and utensils
1 observation(s)
Category 29 · Plumbing, mop sink, filters and backflow prevention
1 observation(s)
Category 31 · Handwash sinks, supplies and signage
1 observation(s)
Category 35 · Pest control / insects / rodents / animals / outer openings
1 observation(s)
Category 36 · Floors, walls, ceilings, attached equipment and ventilation
1 observation(s)
Category 41 · Chemicals and toxic substances
1 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.