Inspection Report

Florida DBPR Inspection Report
Enforcement

SUGAR FACTORY AMERICAN BRASSERIE

4910 BIG ISLAND DR · JACKSONVILLE · Duval County · FL 32246

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Inspection Summary

Inspection dateDecember 27, 2024
Inspection typeComplaint Full
Inspection classFood
DBPR dispositionCall Back – Admin. complaint recommended
Resultfollow_up_required
Inspection number3575093
Visit number2
Inspection Visit ID10747595
DBPR license2616181

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
2 High Priority0 Intermediate2 Basic0 Critical0 Non-Critical4 Total
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All DBPR Inspector Observations

4 full violation description(s) documented by the inspector during this visit.

High Priority 2

#3High Priority03A-02-5

High Priority – – From initial inspection : High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cooked noodles, Alfredo sauce, raw beef, cooked chicken wings, cooked rice (44F-46F – Cold Holding); in walk-in-cooler. Operator stated prep person was in and out of cooler and may have left the door opened. Also, raw beef burger, bleu cheese crumbles, sliced cheddar cheese (46F-47F – Cold Holding) in reach-in cooler drawers below grill. Operator stated the cook that stocked items in drawer wasn't aware that the reach-in cooler drawers are not able to maintain temperature of 41F and below. Items were placed in cooler about an hour prior. Operator removed foods and placed in nearby reach-in cooler to chill. Also, cut lettuce, cut cabbage, (46F – Cold Holding); house made pico, butter, shredded cheese in top of reach-in cooler on cook line next to dessert area. Operator stated there should have been ice put in bottom to chill foods. Operator replenished ice to chill foods. **Corrective Action Taken** **Repeat Violation** **Admin Complaint** – From follow-up inspection 2024-12-27: In walk in cooler cream, pork, cheese, gravy 45-46F. Person in charge states had delivery this morning, provided invoice dated 12.27. Will monitor temperatures. In drawers below grill beef, cheese, cheese 45-47F. Person in charge moved to another unit as have been in unit for 1 hour per person in charge. Will not utilize until holding food 41F or below. Ambient temperature of unit 47F. At reach in cooler cheese, pork, sauce 45-50F person in charge states just added ice to items. Recommended lids, metal pans, possibility of time in lieu of temperature. Chicken wings stored in unit below middle reach in cooler at 75F. Has been in unit less than 1 hour per person in charge. Ambient temperature of drawers below iced top at 73F. Do not utilize for time/temperature control for safety foods **Admin Complaint**

Corrective Action TakenRepeat ViolationAdmin Complaint
#4High Priority29-42-4

High Priority – – From initial inspection : High Priority – Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink. **Repeat Violation** **Admin Complaint** – From follow-up inspection 2024-12-27: Vacuum breaker missing from both sides of splitter at mop sink. Person in charge removed splitter and attached hose directly to faucet with built in vacuum breaker. **Admin Complaint** **Corrected On-Site**

Corrected On-SiteRepeat ViolationAdmin Complaint

Basic 2

#1Basic14-74-7

Basic – – From initial inspection : Basic – Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler drawers below grill unable to maintain temperature of 41F and below. Ambient temperature 47F. Observed torn gasket on drawers. Also, open top of two reach-in coolers on cook line 50F-54F. Operator filled with ice to bring down temperature. **Warning** – From follow-up inspection 2024-12-27: Ambient temperature of grill drawers at 47F in use with time/temperature control for safety products during inspection. Ambient temperature of middle reach in cooler bottom in use with chicken wings at 73F. **Admin Complaint**

WarningAdmin Complaint
#2Basic29-08-4

Basic – – From initial inspection : Basic – Plumbing system in disrepair. Plumbing at hand wash sink in ice cream making station in disrepair. **Repeat Violation** – From follow-up inspection 2024-12-27: No change, pipe is disconnected at callback. **Time Extended**

Repeat Violation

Inspector observations synchronized from DBPR on September 18, 2026 12:31 PM.

Violation category totals
Category 3 · Time/temperature control for safety food
1 observation(s)
Category 14 · Food-contact and nonfood-contact surface design/maintenance
1 observation(s)
Category 29 · Plumbing, mop sink, filters and backflow prevention
2 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.