PORTILLO'S
7715 PALM PARKWAY · ORLANDO · Orange County · FL 32836
Inspection Summary
Violation Summary
Counts reported for this inspection visit.
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All DBPR Inspector Observations
11 full violation description(s) documented by the inspector during this visit.
High Priority 1
22-41-4High Priority – Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Checked dishmachine three time 0 ppm chlorine not Sanitizing properly found out the sanitizer bucket changed had to prime the dishmachine three time rechecked 50 ppm chlorine. **Corrected On-Site**
Intermediate 2
02C-03-5Intermediate – Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed milk not date marked stored inside cooler in the back prep area. **Corrected On-Site**
22-02-4Intermediate – Food-contact surface soiled with food debris, mold-like substance or slime. Observed can opener old dried food debris back prep area. Slicer has old food debris left on the surface Milk shake machine has old milk residue left underneath and on the plastic cover.
Basic 8
13-07-4Basic – Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Observed employee wearing a watch while frosting chocolate cake.
13-04-4Basic – Employee with no beard guard/restraint while engaging in food preparation. Observed employee has no beard net working in the food preparation area.
13-03-4Basic – Employee with no hair restraint while engaging in food preparation. Observed Manager wearing no hair restraint while working in the kitchen.
35B-01-4Basic – Exterior door has a gap at the threshold that opens to the outside. Observed back door has light showing through bottom , recommend replace threshold.
36-22-4Basic – Floor area(s) covered with standing water. Observed standing water underneath 3 compartment sink.
36-73-4Basic – Floor soiled/has accumulation of debris. Observed trash and debris on the floor underneath the storage shelves.and behind the reach in cooler used for dairy products.
14-69-4Basic – Ice buildup in reach-in freezer and/or walk in freezer Observed shake machine has terrible ice build up underneath the the shake machine dispenser, Employee cleaning. **Corrected On-Site**
23-03-4Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed grease accumulation on the hood filters underneath the fire suppression on cook line.
Inspector observations synchronized from DBPR on August 19, 2026 8:22 AM.
Violation category totals
1 observation(s)
3 observation(s)
1 observation(s)
2 observation(s)
1 observation(s)
1 observation(s)
2 observation(s)
Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.