Inspection Report

Florida DBPR Inspection Report
Enforcement

POPEYES LOUISIANA KITCHEN #163

5581 SOUTEL DR · JACKSONVILLE · Duval County · FL 322193466

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Inspection Summary

Inspection dateDecember 8, 2025
Inspection typeComplaint Full
Inspection classFood
DBPR dispositionAdministrative complaint recommended
Resultfollow_up_required
Inspection number3684966
Visit number1
Inspection Visit ID13590379
DBPR license2607989

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
2 High Priority2 Intermediate10 Basic0 Critical0 Non-Critical14 Total
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All DBPR Inspector Observations

14 full violation description(s) documented by the inspector during this visit.

High Priority 2

#11High Priority35A-02-7

High Priority – Live, small flying insects found. Observed 1 live flying insect in prep area. Also, observed 1 live flying insect near cook line. **Repeat Violation** **Admin Complaint**

Repeat ViolationAdmin Complaint
#12High Priority41-10-4

High Priority – Toxic substance/chemical improperly stored. In cabinet under soda machine in lobby, jug of floor cleaner stored next to paper napkins. Operator moved floor cleaner. **Corrected On-Site**

Corrected On-Site

Intermediate 2

#13Intermediate05-05-4

Intermediate – Ambient air thermometer in holding unit not accurate within plus or minus 3 degrees Fahrenheit. Ambient air thermometer of walk-in cooler reading 60+ degrees. Ambient air of walk-in cooler 37F.

#14Intermediate22-02-4

Intermediate – Food-contact surface soiled with food debris, mold-like substance or slime. Nozzle of water container in prep area soiled with white build up. Also, coffee filter holder soiled with brown residue build up. Also, interior of nozzles on frozen lemonade machine and soda machine at front counter soiled with build up. Also, interior ice chute of soda machine in lobby soiled with mold-like substance. **Repeat Violation**

Repeat Violation

Basic 10

#1Basic32-07-5

Basic – Bathroom facility not clean. Men's restroom sink and toilet dirty.

#2Basic24-08-4

Basic – Equipment and utensils not properly air-dried – wet nesting. Multiple large metal pans in prep area stacked before properly air drying.

#3Basic36-17-5

Basic – Floor tiles, walls and/or ceiling missing and/or in disrepair. Multiple tiles missing/in disrepair under fryers/cook line and in prep area. Also, multiple tiles in disrepair/missing on wall behind fryers. **Repeat Violation**

Repeat Violation
#4Basic36-73-4

Basic – Floor, walls and/or ceiling soiled/has accumulation of debris. Floors under fryers soiled with food debris and grease. Also, floor under ice machine soiled with food debris. Also, floor under front counter soiled with black residue and debris. Also, wall behind/under 3 compartment sink soiled with build up. Also, walls in walk-in cooler soiled. Also, wall under front counter soiled with residue. Also, wall in men's restroom soiled near handwash sink. Also, multiple ceiling tiles throughout establishment soiled/stained/in disrepair. **Repeat Violation**

Repeat Violation
#5Basic33-20-4

Basic – Grease on the ground and/or pad around grease receptacle/dumpster. Grease/food debris on ground of dumpster enclosure. **Repeat Violation**

Repeat Violation
#6Basic22-08-4

Basic – Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior of bottom oven soiled with food debris build up.

#7Basic14-36-5

Basic – Interior of refrigerator or freezer in disrepair/has exposed insulation. Interior of walk-in cooler wall are in disrepair showing insulation along cove molding.

#8Basic23-03-4

Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple gaskets soiled with food debris. Also, interior of cabinet at front counter soiled with food debris. **Repeat Violation**

Repeat Violation
#9Basic22-16-4

Basic – Reach-in cooler interior/shelves have accumulation of soil residues. Interior of stand up reach in freezer/reach in cooler near cook line soiled with food debris. Also, interior of reach in cooler at front counter soiled with food debris. Also, interior of ice machine deflector plate has mold-like substance. **Repeat Violation**

Repeat Violation
#10Basic29-03-4

Basic – Water draining onto floor surface. Water draining from overflowing mop sink outback of establishment into parking lot. Also, faucet of mop sink leaking water.

Inspector observations synchronized from DBPR on August 17, 2026 7:45 AM.

Violation category totals
Category 6 · Proper thawing of TCS food
1 observation(s)
Category 15 · No longer used
1 observation(s)
Category 23 · Non-food-contact surfaces clean
3 observation(s)
Category 24 · Storage/handling of clean equipment and utensils
1 observation(s)
Category 25 · Single-service and single-use items
1 observation(s)
Category 30 · No longer used
1 observation(s)
Category 33 · Garbage, refuse and premises maintenance
1 observation(s)
Category 34 · No longer used
1 observation(s)
Category 36 · Floors, walls, ceilings, attached equipment and ventilation
1 observation(s)
Category 37 · No longer used
2 observation(s)
Category 42 · Cleaning and maintenance equipment
1 observation(s)
Category 46 · Exits not blocked or locked – reporting only
1 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.