COPELAND'S OF NEW ORLEANS
4310 SOUTHSIDE BLVD · JACKSONVILLE · Duval County · FL 32216
Inspection Summary
Violation Summary
Counts reported for this inspection visit.
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All DBPR Inspector Observations
21 full violation description(s) documented by the inspector during this visit.
High Priority 7
12A-10-4High Priority – Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee touching pants and returning to prepared food without washing hands. **Warning**
35A-02-7High Priority – Live, small flying insects found Observed 1 live flying insects in back food prep area not landing on food **Warning**
08A-05-6High Priority – Raw animal food stored over/not properly separated from ready-to-eat food. Pan of raw shell eggs stored over cut prep potato on shelf in walk in cooler. Moved by manager. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
01B-14-4High Priority – Shell eggs in use or stored with cracks or broken shells. See stop sale. 1 broken raw shell egg stored in pan with other non-broken raw shell eggs in walk in cooler. Stop sale issued. Manager discarded **Warning**
01B-13-4High Priority – Stop Sale issued due to food not being in a wholesome, sound condition. 1 pan of stuffing prepared yesterday stored in walk in cooler with sour taste and has a smell as per kitchen manager that he voluntarily discarded after tasting the food. Operator has 1 pan ham glaze sauce, 1 pan oyster butter sauce, 1 pan sweet potato glaze all on cook line siting at room temperature while in use that is indicated on Time paperwork but was saved and cooled down over night and again place back to be used on cook line and not discarded as per manager. Discussed option to keep item on steam table and maintain under temperature. **Warning**
03A-02-5High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Noodles (51F – Cold Holding); cut tomatoes (45F – Cold Holding), cooked whole turkey (50F – Cold Holding); heavy cream (44F – Cold Holding), all items stored in walk in cooler near front door entrance from over night. Walk in cooler door was left open during today's truck delivery as per manager but closed now. coleslaw (51F – Cold Holding); sauté mushrooms (55F – Cold Holding), crab claw (57F – Cold Holding) stored on first reach in cooler on cook line, place there from walk in cooler approximately 30 mins go but left out. Manager put ice on product. yellow and white shredded cheese (59-60F – Cold Holding), stored in 2nd reach in cooler on cook line, place there from walk in cooler approximately 30 mins go. Unit doors in disrepair and not closing properly and fell off. Employee put ice on food and having maintenance to fix pasta (49-51F – Cold Holding), stored on cook line reach in cooler drawer cabinet, place there from main walk in cooler 30 mins ago. Employee has ice bags on several products spinach dip, cut tomatoes, shredded cheese, homemade ranch, cut lettuce (48-51F – Cold Holding), all items stored at wait station reach in cooler and place there from main walk in cooler approximately 30 mins ago. Manager notice unit just stop working. Employee removing TCS foods and maintenance technician to come and repair **Corrective Action Taken** **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03F-04-5High Priority – Time/temperature control for safety food held using time as a public health control not discarded at the end of the 4-hour/6-hour period. See stop sale. Operator has 1 pan ham glaze sauce, 1 pan oyster butter sauce, 1 pan sweet potato glaze all on cook line siting at room temperature while in use that is indicated on Time paperwork but was saved and cooled down over night and again place back to be used on cook line and not discarded as per manager. Discussed option to keep item on steam table and maintain under temperature. Stop sale issued for all items **Warning**
Intermediate 4
53B-10-4Intermediate – Records/documents for required employee training do not contain all of the required information. Employee C Perez missing date of birth on training certificate **Repeat Violation** **Admin Complaint**
53B-14-5Intermediate – Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Six employees with expired training certificates (Katheryln B expired 12-28-25, T. Martin expired 8-22-25, Dexter B expired 7-28-25, Jordan W expired 8-2-25, R. Agushi expired 9-1-25, Patrick N expired 12-20-25) **Repeat Violation** **Admin Complaint**
53B-09-4Intermediate – Required employee training provided by a third-party employee training program and operator unable to provide original certificate for employees trained. Three employees with no original certificates ( C. Perez, C. Hugenberger, K. Crevling) **Repeat Violation** **Admin Complaint**
27-17-4Intermediate – Water pressure lacking at fixtures that require the use of water. Low hot water pressure at hand wash sink at ware washing area
Basic 10
14-09-4Basic – Cutting board has cut marks and is no longer cleanable. White cutting board at first make table on cook line with excessive cut marks **Repeat Violation**
13-04-4Basic – Employee with no beard guard/restraint while engaging in food preparation. Cook with facial beard preparing food with no beard guard. Server employee preparing food with no hair restraint
36-73-4Basic – Floor soiled/has accumulation of debris. Floor under equipment at bar area soiled
35B-02-4Basic – Insect control device installed over food preparation area. Bug light device stored on wall over back prep table near manager office **Repeat Violation**
23-03-4Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of cooking equipment with food buildup **Repeat Violation**
16-46-4Basic – Old labels stuck to food containers after cleaning. Old labels on clean dry stored pans at dry storage area
33-16-4Basic – Open dumpster lid. In gated dumpster area
22-16-4Basic – Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach in cooler with food debris **Repeat Violation**
08B-12-5Basic – Stored food not covered. Cooked whole turkey in walk in cooler on top shelf not covered
29-11-4Basic – Water leaking from pipe and/or faucet/handle. Hand wash sink at ware washing area with leaking hot water at faucet handle
Inspector observations synchronized from DBPR on August 16, 2026 7:25 AM.
Violation category totals
2 observation(s)
2 observation(s)
2 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
2 observation(s)
1 observation(s)
3 observation(s)
Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.