SUGAR FACTORY AMERICAN BRASSERIE
4910 BIG ISLAND DR · JACKSONVILLE · Duval County · FL 32246
Inspection Summary
Violation Summary
Counts reported for this inspection visit.
See what changed since the last inspection.
Sign in or create a free account to browse without ads and see newly cited, repeated, and no-longer-cited violation categories.
All DBPR Inspector Observations
7 full violation description(s) documented by the inspector during this visit.
High Priority 2
35A-02-7High Priority – – From initial inspection : High Priority – Live, small flying insects found Observed 35 live flying insects in the following areas: 20 in warewashing area 4 in prep area 7 in bar area 2 near mop sink 2 in dry food storage area **Repeat Violation** **Admin Complaint** – From follow-up inspection 2026-06-09: At callback a total of 36 flying insects observed in the following areas: 8 in warewashing area 3 near large ice machine 6 by soda bag in box 2:in dry food storage area 2 at mop sink 15 in bar area **Admin Complaint** – From follow-up inspection 2026-06-10: Observed 10 flying insects in the following areas: 7 in warewashing area 1 at dessert make station 2 in bar area. Operator tried to kill flying insects. **Admin Complaint** **Corrective Action Taken**
35A-04-4High Priority – – From initial inspection : High Priority – Rodent activity present as evidenced by rodent droppings found. Observed 52 rodent droppings in the following areas: 14 on blue rolling cart under dry food storage shelf 16 under linen shelf near walk-in-cooler 2 in dry food storage shelf on tray with can of evaporated milk 30 under triple sink 1 under coffee brewer in dessert making area 1 under flat bread toaster **Warning** – From follow-up inspection 2026-06-09: At callback observed 1 rodent dropping on floor in middle of cook line near hand wash sink and 2 on floor under ladders next to chemical storage shelf. Employee cleaned droppings up and discarded. **Admin Complaint** **Corrective Action Taken** – From follow-up inspection 2026-06-10: Observed 5 rodent droppings in the following areas: 2 under shop vac near back door 1 under linen shelf 2 under hand wash sink at closed end of cook line. Operator cleaned and discarded droppings **Admin Complaint**
Intermediate 2
31A-09-4Intermediate – – From initial inspection : Intermediate – Handwash sink not accessible for employee use at all times. Observed hand wash sink in prep area and in dessert make station not accessible/ not working. Operator stated sinks leaking so they turned them off. **Warning** – From follow-up inspection 2026-06-09: At callback no change. Operator waiting on plumber to repair. **Time Extended** – From follow-up inspection 2026-06-10: At callback no change. Operator waiting on plumber to repair **Time Extended**
27-16-4Intermediate – – From initial inspection : Intermediate – Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Observed no hot water at any hand wash sink or triple sink in establishment. Ambient temperature of water 75F-78F **Warning** – From follow-up inspection 2026-06-09: At callback no change. Operator stated plumber has been called. **Time Extended** – From follow-up inspection 2026-06-10: At callback no change. Water unable to reach a minimum of 85F **Time Extended**
Basic 3
36-36-4Basic – – From initial inspection : Basic – Ceiling tile missing. Observed two ceiling tiles on front service line missing. **Repeat Violation** **Warning** – From follow-up inspection 2026-06-09: At callback no change. Time needed to replace. **Time Extended** – From follow-up inspection 2026-06-10: At callback no change. Time needed to replace **Time Extended**
36-34-5Basic – – From initial inspection : Basic – Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed mold like substance on two ceiling tiles above soda dispenser on front service line. Also, multiple ceiling tiles in warewashing, prep area and cook line dusty. **Warning** – From follow-up inspection 2026-06-09: At callback no change. Time needed to clean. **Time Extended** – From follow-up inspection 2026-06-10: At callback no change. Time needed to clean. **Time Extended**
35B-05-4Basic – – From initial inspection : Basic – Outer openings not protected during operation and vermin and/or environmental cross contamination present. Observed side door in prep area and back door unable to fully closed and vermin present. – From follow-up inspection 2026-06-09: At callback door has been partially repaired to cover openings. More time needed to fully repair.**Time Extended** **Time Extended** – From follow-up inspection 2026-06-10: At callback door has been partially repaired to cover openings. More time needed to fully repair. **Time Extended**
Inspector observations synchronized from DBPR on August 11, 2026 8:33 PM.
Violation category totals
1 observation(s)
1 observation(s)
3 observation(s)
2 observation(s)
Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.