SUGAR FACTORY AMERICAN BRASSERIE
4910 BIG ISLAND DR · JACKSONVILLE · Duval County · FL 32246
Inspection Summary
Violation Summary
Counts reported for this inspection visit.
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All DBPR Inspector Observations
7 full violation description(s) documented by the inspector during this visit.
High Priority 2
35A-02-7High Priority – – From initial inspection : High Priority – Live, small flying insects found Observed 35 live flying insects in the following areas: 20 in warewashing area 4 in prep area 7 in bar area 2 near mop sink 2 in dry food storage area **Repeat Violation** **Admin Complaint** – From follow-up inspection 2026-06-09: At callback a total of 36 flying insects observed in the following areas: 8 in warewashing area 3 near large ice machine 6 by soda bag in box 2:in dry food storage area 2 at mop sink 15 in bar area **Admin Complaint** – From follow-up inspection 2026-06-10: Observed 10 flying insects in the following areas: 7 in warewashing area 1 at dessert make station 2 in bar area. Operator tried to kill flying insects. **Admin Complaint** **Corrective Action Taken** – From follow-up inspection 2026-06-12: Observed one live flying insect to right of ice machine. Observed one live flying insect in bar area. Observed one live flying insect in cook line area. Person in charge killed and discarded. **Admin Complaint** **Corrective Action Taken**
35A-04-4High Priority – – From initial inspection : High Priority – Rodent activity present as evidenced by rodent droppings found. Observed 52 rodent droppings in the following areas: 14 on blue rolling cart under dry food storage shelf 16 under linen shelf near walk-in-cooler 2 in dry food storage shelf on tray with can of evaporated milk 30 under triple sink 1 under coffee brewer in dessert making area 1 under flat bread toaster **Warning** – From follow-up inspection 2026-06-09: At callback observed 1 rodent dropping on floor in middle of cook line near hand wash sink and 2 on floor under ladders next to chemical storage shelf. Employee cleaned droppings up and discarded. **Admin Complaint** **Corrective Action Taken** – From follow-up inspection 2026-06-10: Observed 5 rodent droppings in the following areas: 2 under shop vac near back door 1 under linen shelf 2 under hand wash sink at closed end of cook line. Operator cleaned and discarded droppings **Admin Complaint** – From follow-up inspection 2026-06-12: Violation not observed at callback. **Time Extended**
Intermediate 2
31A-09-4Intermediate – – From initial inspection : Intermediate – Handwash sink not accessible for employee use at all times. Observed hand wash sink in prep area and in dessert make station not accessible/ not working. Operator stated sinks leaking so they turned them off. **Warning** – From follow-up inspection 2026-06-09: At callback no change. Operator waiting on plumber to repair. **Time Extended** – From follow-up inspection 2026-06-10: At callback no change. Operator waiting on plumber to repair **Time Extended** – From follow-up inspection 2026-06-12: Hand wash sink has been removed from cook line. Verified via plans is designated as hand wash sink. Also, operator needs more time to repair prep/ dessert hand wash sink. **Time Extended**
27-16-4Intermediate – – From initial inspection : Intermediate – Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Observed no hot water at any hand wash sink or triple sink in establishment. Ambient temperature of water 75F-78F **Warning** – From follow-up inspection 2026-06-09: At callback no change. Operator stated plumber has been called. **Time Extended** – From follow-up inspection 2026-06-10: At callback no change. Water unable to reach a minimum of 85F **Time Extended** – From follow-up inspection 2026-06-12: Per person in charge water heater is going to be replaced, awaiting repair. **Time Extended**
Basic 3
36-36-4Basic – – From initial inspection : Basic – Ceiling tile missing. Observed two ceiling tiles on front service line missing. **Repeat Violation** **Warning** – From follow-up inspection 2026-06-09: At callback no change. Time needed to replace. **Time Extended** – From follow-up inspection 2026-06-10: At callback no change. Time needed to replace **Time Extended** – From follow-up inspection 2026-06-12: Person in charge needs more time to replace. **Time Extended**
36-34-5Basic – – From initial inspection : Basic – Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed mold like substance on two ceiling tiles above soda dispenser on front service line. Also, multiple ceiling tiles in warewashing, prep area and cook line dusty. **Warning** – From follow-up inspection 2026-06-09: At callback no change. Time needed to clean. **Time Extended** – From follow-up inspection 2026-06-10: At callback no change. Time needed to clean. **Time Extended** – From follow-up inspection 2026-06-12: Operator needs more time to clean. **Time Extended**
35B-05-4Basic – – From initial inspection : Basic – Outer openings not protected during operation and vermin and/or environmental cross contamination present. Observed side door in prep area and back door unable to fully closed and vermin present. – From follow-up inspection 2026-06-09: At callback door has been partially repaired to cover openings. More time needed to fully repair.**Time Extended** **Time Extended** – From follow-up inspection 2026-06-10: At callback door has been partially repaired to cover openings. More time needed to fully repair. **Time Extended** – From follow-up inspection 2026-06-12: Doors have been sealed around sides, observed light coming through top of back door. **Time Extended** **Corrective Action Taken**
Inspector observations synchronized from DBPR on August 11, 2026 8:26 PM.
Violation category totals
1 observation(s)
1 observation(s)
3 observation(s)
2 observation(s)
Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.