RUSTIC 21
3980 SOUTHSIDE BLVD 204 · JACKSONVILLE · Duval County · FL 32216
Inspection Summary
Violation Summary
Counts reported for this inspection visit.
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All DBPR Inspector Observations
22 full violation description(s) documented by the inspector during this visit.
High Priority 6
12A-13-4High Priority – Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee washed dishes then grabbed clean container, explained to her and she washed hands **Corrected On-Site**
22-50-4High Priority – Food-contact surfaces sanitized with a quaternary ammonium solution not exposed to the sanitizer solution for at least 30 seconds. Do not use equipment/utensils not properly sanitized. Employees dipped glass only in sanitizer at bar triple sink, explained to her and she placed it back **Corrected On-Site**
08A-02-6High Priority – Raw animal food stored over or with ready-to-eat food in a freezer – not all products commercially packaged. Raw chicken in ziplock bag above fries in upright freezer, employee rearranged **Corrected On-Site**
08A-24-5High Priority – Raw animal foods not properly separated from each other during preparation based upon minimum required cooking temperature. Raw chicken on shelf above raw beef in walk in cooler, also in upright freezer, raw chicken on ziplock bag above raw beef, employee rearranged **Corrected On-Site**
03A-02-5High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 52f cooked shrimp, pico de gallo, cooked yuca, gravy in prep cooler at 52f, less than 4 hrs, employee relocated them to walk in cooler **Corrective Action Taken** **Warning**
41-10-4High Priority – Toxic substance/chemical improperly stored. Cleaners above sugar packets at front counter, manager moved it **Corrected On-Site**
Intermediate 5
02C-03-5Intermediate – Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Cooked rice and flan a couple of days ago, walk in cooler, employee wrote date on, **Corrected On-Site**
11-26-1Intermediate – No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. For employee here that doesn't have employees training yet, has blank agreement, employee read if **Corrected On-Site**
02B-02-5Intermediate – Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. For undercooked steaks if requested, it was covered with license, uncovered it **Corrected On-Site**
53B-14-5Intermediate – Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee expired on 8/2026 and one employee here doesn't have it, 2 months here
41-17-4Intermediate – Spray bottle containing toxic substance not labeled. Degreaser by triple sink, employee labeled it, also one at front counter **Corrected On-Site**
Basic 11
16-21-4Basic – Accumulation of debris on exterior of warewashing machine. Old build up on top of dish machine
36-34-5Basic – Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Dusty vents in kitchen
29-18-4Basic – Drain cover(s) missing. In mop sink
12B-07-4Basic – Employee beverage container on a food preparation table or over/next to clean equipment/utensils. On prep table by steak, operator moved it to bottom shelf **Corrected On-Site**
12B-02-4Basic – Employee eating in a food preparation or other restricted area. Wife eating on table above clean plates on kitchen, she moved to dining area **Corrected On-Site**
40-06-5Basic – Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Jacket and hat above soda setup boxes by serving window, employee moved them **Corrected On-Site**
13-03-4Basic – Employee with no hair restraint while engaging in food preparation. Cutting raw steak, no hear restrain, operator placed one **Corrected On-Site**
14-11-5Basic – Equipment in poor repair. Gasket torn in upright freezer by mop sink.
23-03-4Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Black build up on mop sink
25-06-4Basic – Single-service articles not stored inverted or protected from contamination. Lids not inverted on top of ice machine, employee inverted them **Corrected On-Site**
03G-53-1Basic – Time/temperature control for safety food packaged using a reduced oxygen method without a HACCP plan not properly labeled with the production time and date. Cooked tomatoes in rop bag without date and time from yesterday afternoon, employee removed from bag and dated it **Corrected On-Site**
Inspector observations synchronized from DBPR on September 17, 2026 11:21 AM.
Violation category totals
2 observation(s)
2 observation(s)
2 observation(s)
1 observation(s)
3 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
2 observation(s)
1 observation(s)
Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.