Inspection Report

Florida DBPR Inspection Report
Warning

STEAK N SHAKE

9431 PHILLIPS HWY · JACKSONVILLE · Duval County · FL 32256

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Inspection Summary

Inspection dateJuly 16, 2026
Inspection typeComplaint Full
Inspection classFood
DBPR dispositionWarning Issued
Resultfollow_up_required
Inspection number3756073
Visit number1
Inspection Visit ID13843241
DBPR license2612776

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
1 High Priority4 Intermediate9 Basic0 Critical0 Non-Critical14 Total
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All DBPR Inspector Observations

14 full violation description(s) documented by the inspector during this visit.

High Priority 1

#10High Priority22-41-4

High Priority – Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine chlorine 0 ppm. ( Establishment set up Three compartment sink Quaternary ammonium 300 ppm for sanitation) **Warning**

Warning

Intermediate 4

#11Intermediate53A-01-7

Intermediate – Manager or person in charge lacking proof of food manager certification. No proof of Certified Food Manager . ( old manager recently left) **Warning**

Warning
#12Intermediate53A-05-6

Intermediate – No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ 4 employees onsite with no Certified Food Manager present **Warning**

Warning
#13Intermediate05-08-4

Intermediate – No probe thermometer provided to measure temperature of food products.no probe thermometer available. Found later by manger. **Corrected On-Site**

Corrected On-Site
#14Intermediate31B-03-4

Intermediate – No soap provided at handwash sink. No soap at kitchen Hand Wash Sink. ( dispenser fell down. ) Replaced by manger. **Corrected On-Site**

Corrected On-Site

Basic 9

#1Basic22-20-5

Basic – Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Soiled deflector plate to interior of ice machine located : rear kitchen.

#2Basic23-24-4

Basic – Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.

#3Basic36-36-4

Basic – Ceiling tile missing. Missing ceiling tile by hallway near Dish machine.

#4Basic36-22-4

Basic – Floor area(s) covered with standing water. Standing water on floor. Kitchen. Mopped by manger.

#5Basic23-03-4

Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Black-like/ mold-like substance buildup on back plate of frontline self serve soda machine. Cleaned by manager **Corrected On-Site**

Corrected On-Site
#6Basic22-16-4

Basic – Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of prep line cooler and dessert cooler.

#7Basic25-05-4

Basic – Single-service articles improperly stored. Box of single service cups on floor. Moved by manager. **Corrected On-Site**

Corrected On-Site
#8Basic29-49-6

Basic – Standing water in bottom of reach-in-cooler. Standing water in base of prep line cooler.

#9Basic29-11-4

Basic – Water leaking from pipe and/or faucet/handle. Leaking faucet at Hand Wash Sink opposite dessert cooler.

Inspector observations synchronized from DBPR on August 11, 2026 2:36 PM.

Violation category totals
Category 5 · Food and equipment thermometers
1 observation(s)
Category 22 · Food-contact surfaces clean and sanitized
3 observation(s)
Category 23 · Non-food-contact surfaces clean
2 observation(s)
Category 25 · Single-service and single-use items
1 observation(s)
Category 29 · Plumbing, mop sink, filters and backflow prevention
2 observation(s)
Category 31 · Handwash sinks, supplies and signage
1 observation(s)
Category 36 · Floors, walls, ceilings, attached equipment and ventilation
2 observation(s)
Category 53 · Food manager certification / employee training verification
2 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.