Inspection Report

Florida DBPR Inspection Report
Enforcement

THE CHART HOUSE

1501 RIVER PLACE BLVD · JACKSONVILLE · Duval County · FL 32207

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Inspection Summary

Inspection dateNovember 15, 2023
Inspection typeRoutine – Food
Inspection classFood
DBPR dispositionAdministrative complaint recommended
Resultfollow_up_required
Inspection number3332079
Visit number1
Inspection Visit ID8351337
DBPR license2608311

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
2 High Priority6 Intermediate10 Basic0 Critical0 Non-Critical18 Total
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All DBPR Inspector Observations

18 full violation description(s) documented by the inspector during this visit.

High Priority 2

#11High Priority08A-05-6

High Priority – Raw animal food stored over/not properly separated from ready-to-eat food. Raw shrimp on shelf above veggies and sauces, upright cooler by cook line, mgr rearranged **Corrected On-Site** **Repeat Violation** **Admin Complaint**

Corrected On-SiteRepeat ViolationAdmin Complaint
#12High Priority03A-02-5

High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 50f butter in counter, no time, no procedure, mgr wrote time and I emailed time as public health procedure **Corrective Action Taken**

Corrective Action Taken

Intermediate 6

#13Intermediate01C-02-4

Intermediate – Establishment not maintaining clam/mussel/oyster tags for 90 days. Mgr couldn't find them, October and September

#14Intermediate22-02-4

Intermediate – Food-contact surface soiled with food debris, mold-like substance or slime. Ice bin and by nozzles

#15Intermediate31A-09-4

Intermediate – Handwash sink not accessible for employee use at all times. With tray, hand sink by dish machine, employee moved tray, **Corrected On-Site**

Corrected On-Site
#16Intermediate31B-02-4

Intermediate – No paper towels or mechanical hand drying device provided at handwash sink. Hand sink by dish machine, mgr paced some **Corrected On-Site**

Corrected On-Site
#17Intermediate11-26-1

Intermediate – No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. For new employee, he read it and signed **Corrected On-Site**

Corrected On-Site
#18Intermediate02B-02-5

Intermediate – Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. 1/2 printed on some menus, gave sign and posted it **Corrected On-Site**

Corrected On-Site

Basic 10

#1Basic14-01-5

Basic – Bowl or other container with no handle used to dispense food. On paper and salt, server area, employee removed them **Corrected On-Site** **Repeat Violation**

Corrected On-SiteRepeat Violation
#2Basic06-09-1

Basic – Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Employee punctured them **Corrected On-Site**

Corrected On-Site
#3Basic12B-12-5

Basic – Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. On prep table, employee discarded it **Corrected On-Site**

Corrected On-Site
#4Basic13-03-4

Basic – Employee with no hair restraint while engaging in food preparation. Working with open foods, put on a hat **Corrected On-Site** **Repeat Violation**

Corrected On-SiteRepeat Violation
#5Basic14-11-5

Basic – Equipment in poor repair. Door opens in reach in cooler when other door closes, cook line

#6Basic14-38-4

Basic – Food storage container/container lid cracked or broken. Lid is cracked for truffles in reach in cooler, also for bulk flour in storage area, employee removed it **Corrected On-Site**

Corrected On-Site
#7Basic14-42-4

Basic – Hood filter missing from automatic fire suppression/exhaust system. Gap in between them

#8Basic23-03-4

Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Shelf by storage room, fan in prep area

#9Basic25-05-4

Basic – Single-service articles improperly stored. To go containers in box on floor, mgr placed them on table **Corrected On-Site**

Corrected On-Site
#10Basic21-12-4

Basic – Wet wiping cloth not stored in sanitizing solution between uses. On Oreo table, employee discarded it **Corrected On-Site**

Corrected On-Site

Inspector observations synchronized from DBPR on October 18, 2026 12:11 PM.

Violation category totals
Category 1 · Approved food source
1 observation(s)
Category 2 · Original container, labeling, date marking and consumer advisory
1 observation(s)
Category 3 · Time/temperature control for safety food
1 observation(s)
Category 6 · Proper thawing of TCS food
1 observation(s)
Category 8 · Food protection and cross-contamination
1 observation(s)
Category 11 · Employee health knowledge / ill employees
1 observation(s)
Category 12 · Handwashing and hygienic practices
1 observation(s)
Category 13 · Clothing, hair restraints, jewelry and fingernails
1 observation(s)
Category 14 · Food-contact and nonfood-contact surface design/maintenance
4 observation(s)
Category 21 · Wiping cloths, linens and laundry facilities
1 observation(s)
Category 22 · Food-contact surfaces clean and sanitized
1 observation(s)
Category 23 · Non-food-contact surfaces clean
1 observation(s)
Category 25 · Single-service and single-use items
1 observation(s)
Category 31 · Handwash sinks, supplies and signage
2 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.