Inspection Report

Florida DBPR Inspection Report
Enforcement

POLLO TROPICAL #75

7785 S DIXIE HWY · WEST PALM BEACH · Palm Beach County · FL 33405

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Inspection Summary

Inspection dateAugust 4, 2023
Inspection typeComplaint Full
Inspection classFood
DBPR dispositionAdministrative complaint recommended
Resultfollow_up_required
Inspection number3378507
Visit number1
Inspection Visit ID8459070
DBPR license6019508

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
5 High Priority0 Intermediate2 Basic0 Critical0 Non-Critical7 Total
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All DBPR Inspector Observations

7 full violation description(s) documented by the inspector during this visit.

High Priority 5

#3High Priority35A-02-6

High Priority – Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 1 fly flying in the dinning room landing on window and tables **Warning**

Warning
#4High Priority01B-02-5

High Priority – Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. chicken breast (45F – Cooling); whole chicken (44-46F – Cooling) as per operator food cooling since last night in walk-in cooler; food never reached 41° F within 4 hours; chicken breast (45F – Cooling); in chicken cold holding unit at prep area; as per operator food cooling overnight in walk-in cooler and moved to chicken cooler in the morning; food never reached 41 F within 4 hours; Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. bean fiesta (48F – Cold Holding); diced tomatoes (47F – Cold Holding); in walk-in cooler; as per operator food not prepared or portioned today; foods out of temperature for more than four hours; See Stop Sale **Warning**

WarningStop Sale
#5High Priority03A-02-5

High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. bean fiesta (48F – Cold Holding); diced tomatoes (47F – Cold Holding); in walk-in cooler; as per operator food not prepared or portioned today; foods out of temperature for more than four hours; whole chicken (47F – Cold Holding); in chicken box cooler; as per operator food not prepared or portioned today; food out of temperature for approximately 30 minutes; operator placed ice bags on the food; See Stop Sale **Corrective Action Taken** **Repeat Violation** **Admin Complaint**

Corrective Action TakenRepeat ViolationAdmin ComplaintStop Sale
#6High Priority03D-06-5

High Priority – Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. pork butt (46-47F – Cooling)at 10:33 to 46 F at 11:00 since 8:30; at this rate food will not reach 41° F within 4 hours; food moved in blast chiller; chicken breast (45F – Cooling); whole chicken (44-46F – Cooling) as per operator food cooling since last night in walk-in cooler; food never reached 41° F within 4 hours; chicken breast (45F – Cooling); in chicken cold holding unit at prep area; as per operator food cooling overnight in walk-in cooler and moved to chicken cooler in the morning; food never reached 41 F within 4 hours; See Stop Sale **Corrective Action Taken** **Warning**

Corrective Action TakenWarningStop Sale
#7High Priority03B-01-6

High Priority – Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. steak (125F – Hot Holding); at cook line; as per operator food cooked earlier ; food out of temperature for approximately 30 minutes; Operator decided to discard **Corrected On-Site** **Warning**

Corrected On-SiteWarning

Basic 2

#1Basic35A-03-4

Basic – Dead roaches on premises. Observed one dead roach next to three compartment sink Operator cleaned and sanitized the area; **Corrected On-Site** **Warning**

Corrected On-SiteWarning
#2Basic08B-36-4

Basic – Food stored in a location that is exposed to splash/dust. Cases of chicken stored under leaking condenser line in walk-in cooler; operator moved food; **Corrected On-Site** **Warning**

Corrected On-SiteWarning

Inspector observations synchronized from DBPR on October 24, 2026 12:24 PM.

Violation category totals
Category 1 · Approved food source
1 observation(s)
Category 3 · Time/temperature control for safety food
3 observation(s)
Category 8 · Food protection and cross-contamination
1 observation(s)
Category 35 · Pest control / insects / rodents / animals / outer openings
2 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.