Inspection Report

Florida DBPR Inspection Report
Enforcement

POLLO TROPICAL #104

4863 GATE PKWY · JACKSONVILLE · Duval County · FL 32246

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Inspection Summary

Inspection dateFebruary 12, 2024
Inspection typeRoutine – Food
Inspection classFood
DBPR dispositionAdministrative complaint recommended
Resultfollow_up_required
Inspection number3379636
Visit number1
Inspection Visit ID8462224
DBPR license2614538

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
1 High Priority1 Intermediate4 Basic0 Critical0 Non-Critical6 Total
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All DBPR Inspector Observations

6 full violation description(s) documented by the inspector during this visit.

High Priority 1

#5High Priority29-34-4

High Priority – Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Vacuum breaker missing from threaded hose bibb near hand wash sink across from triple sink area.

Intermediate 1

#6Intermediate27-16-4

Intermediate – Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. No hot water at hand wash sink across from triple sink area. Operator stated there is a work order in for plumber to re-repair. Plumber recently repaired. **Corrective Action Taken**

Corrective Action Taken

Basic 4

#1Basic23-24-4

Basic – Buildup of food debris/soil residue on equipment door handles. Handle on sandwich press on cook line soiled. Operator cleaned handle during this inspection. **Corrected On-Site**

Corrected On-Site
#2Basic24-08-4

Basic – Equipment and utensils not properly air-dried – wet nesting. Clean stacked pans on storage shelf at triple sink unable to properly air dry

#3Basic14-11-5

Basic – Equipment in poor repair. Gasket on two draw reach-in cooler across from drive thru window torn.

#4Basic29-08-4

Basic – Plumbing system in disrepair. Commode in women's restroom and urinal in men's restroom in disrepair. Sign on women's restroom stall out of order and bag covering urinal in men's restroom. Operator stated there is a work order in for plumber to repair. **Corrective Action Taken**

Corrective Action Taken

Inspector observations synchronized from DBPR on October 12, 2026 4:47 PM.

Violation category totals
Category 14 · Food-contact and nonfood-contact surface design/maintenance
1 observation(s)
Category 23 · Non-food-contact surfaces clean
1 observation(s)
Category 24 · Storage/handling of clean equipment and utensils
1 observation(s)
Category 27 · Safe water source and hot/cold water under pressure
1 observation(s)
Category 29 · Plumbing, mop sink, filters and backflow prevention
2 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.