Inspection Report

Emergency Closure InspectionDBPR disposition: Emergency order recommended
Florida DBPR Inspection Report
Closed

URBAN VIETNAMESE

10618 DEERWOOD PARK BLVD SUITE 3 · JACKSONVILLE · Duval County · FL 32256

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Inspection Summary

Inspection dateJanuary 23, 2024
Inspection typeRoutine – Food
Inspection classFood
DBPR dispositionEmergency order recommended
Resultfacility_temporarily_closed
Inspection number3386053
Visit number1
Inspection Visit ID8485116
DBPR license2616068

Emergency Closure Summary

ClosedJanuary 23, 2024 3:26 PM
StatusReopened after callback/compliance
ReopenedJanuary 25, 2024 9:04 AM
Record basisDBPR weekly closure extract
Closure conditionRoach & fly activity

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
7 High Priority3 Intermediate6 Basic0 Critical0 Non-Critical16 Total
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All DBPR Inspector Observations

16 full violation description(s) documented by the inspector during this visit.

High Priority 7

#7High Priority22-41-4

High Priority – Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Chlorine dishmachine testing at 0ppm even after priming. Person in charge will utilize chlorine in triple sink to sanitize until unit can be serviced. **Repeat Violation** **Admin Complaint**

Repeat ViolationAdmin Complaint
#8High Priority35A-02-6

High Priority – Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flying insects in back prep area under dishmachine. **Repeat Violation** **Admin Complaint**

Repeat ViolationAdmin Complaint
#9High Priority35A-05-4

High Priority – Roach activity present as evidenced by live roaches found. Observed approximately 10 live roaches on floor on makeline under container of ginger and bag of onions. Observed two live roaches on the floor under reach in cooler across from cookline. Observed one live roach on wall in back prep area. Person in charge began killing. **Corrective Action Taken** **Warning**

Corrective Action TakenWarning
#10High Priority35A-23-4

High Priority – Roach excrement and/or droppings present. Observed three egg sacs on floor under case of ginger stored on floor. **Warning**

Warning
#11High Priority03A-02-5

High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Out on line rehydrated rice noodles, broth at 64-71F. Person in charge states made yesterday. Has been out for less than 4 hours, recommend holding on time. In lowboy across from cookline under rice cookers shrimp, chicken, sprouts at 45-46F. Person in charge states has been in and out of unit. Ambient 42F during inspection. Boba in black reach in cooler by pos system at 70F person in charge states has been out of unit. **Warning**

Warning
#12High Priority03B-01-6

High Priority – Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Broth on cookline with no heat at 122F. Person in charge will begin cooling. **Corrective Action Taken**

Corrective Action Taken
#13High Priority41-10-4

High Priority – Toxic substance/chemical improperly stored. Observed cleaners stored over cans of hoisin and ware washing area on shelves in back kitchen. Person in charge moved to appropriate location. **Corrected On-Site**

Corrected On-Site

Intermediate 3

#14Intermediate11-27-4

Intermediate – Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Person in charge unable to provide written plans. Emailed to person in charge. **Corrective Action Taken**

Corrective Action Taken
#15Intermediate16-37-1

Intermediate – No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Establishment utilizes chlorine for sanitizing, unable to provide test strips.

#16Intermediate31B-02-4

Intermediate – No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink in front of back kitchen. Person in charge provided napkins. **Corrective Action Taken** **Repeat Violation**

Corrective Action TakenRepeat Violation

Basic 6

#1Basic16-03-4

Basic – Accumulation of debris inside warewashing machine. Interior of dishmachine with black buildup.

#2Basic36-03-4

Basic – Cove molding at floor/wall juncture broken/missing. Cove molding missing under dishmachine.

#3Basic35A-03-4

Basic – Dead roaches on premises. Observed approximately eight dead roaches on floor under cookline. Observed two dead roaches under dishmachine. Observed one dead roach on reach in cooler wheel across from cookline. Observed one dead roach of water filter by soda dispenser. Observed two dead roaches under prep table by dishmachine. **Warning**

Warning
#4Basic08B-48-4

Basic – Employee preparing food in customer section of dining area. Observed employee prepping spring rolls at employee table in dining room. Not in prep area indicated on plans.

#5Basic08B-38-4

Basic – Food stored on floor. Multiple cases and bags of bulk goods on floor under oven in kitchen. Person in charge began raising during inspection. **Corrective Action Taken** **Repeat Violation**

Corrective Action TakenRepeat Violation
#6Basic25-06-4

Basic – Single-service articles not stored inverted or protected from contamination. Observed multiple to go items not inverted at make line.

Inspector observations synchronized from DBPR on August 10, 2026 8:22 AM.

Violation category totals
Category 3 · Time/temperature control for safety food
2 observation(s)
Category 8 · Food protection and cross-contamination
2 observation(s)
Category 11 · Employee health knowledge / ill employees
1 observation(s)
Category 16 · Dishwashing facilities, test kits and gauges
2 observation(s)
Category 22 · Food-contact surfaces clean and sanitized
1 observation(s)
Category 25 · Single-service and single-use items
1 observation(s)
Category 31 · Handwash sinks, supplies and signage
1 observation(s)
Category 35 · Pest control / insects / rodents / animals / outer openings
4 observation(s)
Category 36 · Floors, walls, ceilings, attached equipment and ventilation
1 observation(s)
Category 41 · Chemicals and toxic substances
1 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.