Inspection Report

Florida DBPR Inspection Report
Enforcement

STEAK N SHAKE

9431 PHILLIPS HWY · JACKSONVILLE · Duval County · FL 32256

Restaurant history →

Inspection Summary

Inspection dateMarch 6, 2024
Inspection typeRoutine – Food
Inspection classFood
DBPR dispositionAdministrative complaint recommended
Resultfollow_up_required
Inspection number3399560
Visit number1
Inspection Visit ID8529170
DBPR license2612776

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
7 High Priority1 Intermediate6 Basic0 Critical0 Non-Critical14 Total
MEMBER-ONLY COMPARISON

See what changed since the last inspection.

Sign in or create a free account to browse without ads and see newly cited, repeated, and no-longer-cited violation categories.

Unlock comparison

All DBPR Inspector Observations

14 full violation description(s) documented by the inspector during this visit.

High Priority 7

#7High Priority50-17-3

High Priority – Operating with an expired Division of Hotels and Restaurants license. License expired 6.1.23. **Repeat Violation** **Admin Complaint**

Repeat ViolationAdmin Complaint
#8High Priority08A-02-6

High Priority – Raw animal food stored over or with ready-to-eat food in a freezer – not all products commercially packaged. In reach in freezer on line no longer commercially packaged raw chicken stored over bags of onion rings. Person in charge moved to appropriate location. **Corrected On-Site**

Corrected On-Site
#9High Priority01B-02-5

High Priority – Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cheese portioned in containers at 105F on warmer. Person in charge states left on warmer overnight.

Stop Sale
#10High Priority03A-02-5

High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In maketop to left of main cookline cheese, hot dog at 47-49F. Person in charge states has been in unit less than 4 hours. Lid open during inspection. Person in charge closed lid, iced items down, ambient of unit at 39F during inspection. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**

Corrective Action TakenRepeat ViolationAdmin Complaint
#11High Priority03B-01-6

High Priority – Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Cheese portioned in containers at 105F on warmer. Person in charge states left on warmer overnight.

#12High Priority41-10-4

High Priority – Toxic substance/chemical improperly stored. Two spray bottles with blue cleaner with nozzles facing tea bags at front server area. Moved to appropriate location. **Corrected On-Site**

Corrected On-Site
#13High Priority29-42-4

High Priority – Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of far left side on 4 bibb splitter at mop sink. **Repeat Violation** **Admin Complaint**

Repeat ViolationAdmin Complaint

Intermediate 1

#14Intermediate27-16-4

Intermediate – Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. At front cookline hand wash sink water at 71F. Person in charge states hot water turned off due to leak. Also, water turned off to server dining room hand wash sink. Person in charge turned on during inspection. Both sinks testing at above 85F during inspection. **Corrected On-Site**

Corrected On-Site

Basic 6

#1Basic36-73-4

Basic – Floor soiled/has accumulation of debris. Floors soiled to left of milkshake machine. Floors soiled under front cookline hand wash sink. Floors soiled under dish pit area.

#2Basic14-42-4

Basic – Hood filter missing from automatic fire suppression/exhaust system. Missing hood filter on right sided cookline.

#3Basic14-69-4

Basic – Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup observed on top of reach in freezer and in walk in freezer.

#4Basic33-11-4

Basic – Missing drain plug at dumpster. Missing from right side of dumpster.

#5Basic31B-04-4

Basic – No handwashing sign provided at a hand sink used by food employees. Missing hand wash sign from hand wash sink by main cookline, front dining server area, and back hand wash sink by dry storage. Also, hand wash sink by dry storage and front dining missing soap and paper towels.

#6Basic23-03-4

Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soda plates at back drive thru dispenser with mold like substance buildup. **Repeat Violation**

Repeat Violation

Inspector observations synchronized from DBPR on October 9, 2026 2:55 PM.

Violation category totals
Category 1 · Approved food source
1 observation(s)
Category 3 · Time/temperature control for safety food
2 observation(s)
Category 8 · Food protection and cross-contamination
1 observation(s)
Category 14 · Food-contact and nonfood-contact surface design/maintenance
2 observation(s)
Category 23 · Non-food-contact surfaces clean
1 observation(s)
Category 27 · Safe water source and hot/cold water under pressure
1 observation(s)
Category 29 · Plumbing, mop sink, filters and backflow prevention
1 observation(s)
Category 31 · Handwash sinks, supplies and signage
1 observation(s)
Category 33 · Garbage, refuse and premises maintenance
1 observation(s)
Category 36 · Floors, walls, ceilings, attached equipment and ventilation
1 observation(s)
Category 41 · Chemicals and toxic substances
1 observation(s)
Category 50 · Current license displayed
1 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.