SUGAR FACTORY AMERICAN BRASSERIE
4910 BIG ISLAND DR · JACKSONVILLE · Duval County · FL 32246
Inspection Summary
Violation Summary
Counts reported for this inspection visit.
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All DBPR Inspector Observations
19 full violation description(s) documented by the inspector during this visit.
High Priority 6
01B-01-4High Priority – Dented/rusted cans present. See stop sale. Large can of marinara on can shelf dented and crimped on seam and middle of can. Stop sale.
22-41-4High Priority – Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 0ppm) in bar area. Observed all three hoses hooked up to rinse additive only. No chlorine present, verified not a high temp machine **Warning**
03A-02-5High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cut tomatoes (42F – Cold Holding); cut lettuce (43F – Cold Holding); house made Alfredo sauce (40F – Cold Holding) in reach-in cooler drawers below grill. Drawers unable to maintain temperature of 41F and below. Operator stated items were placed in cooler drawer this morning when they opened at 11a. Operator removed tCS foods and placed in nearby cooler to chill. Also, heavy whipping cream (62F – Cold Holding); raw beef (50F – Cold Holding) in bottom of reach-in cooler next to reach in freezer. Operator stated employee had items out during lunch. Operator stated he will make sure items stay in cooler to chill. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03B-01-6High Priority – Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. cooked rice (72F – Hot Holding) on side of stove. Operator stated employee used it at lunch and didn't put back on warmer. Operator requested employee heat it back up. **Corrective Action Taken**
41-10-4High Priority – Toxic substance/chemical improperly stored. Open Container of bleach stored next to open box of white chocolate chips on dry food storage shelf. Operator removed container of bleach. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
29-42-4High Priority – Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink. **Repeat Violation** **Admin Complaint**
Intermediate 5
02C-03-5Intermediate – Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Container of milk in bar area opened two days ago per bartender not date marked. Bartender date marked milk. **Corrected On-Site**
31A-10-4Intermediate – Equipment drain line draining into handwash sink. Drain line for ice cream scoop dipper well draining into hand wash sink at dessert end of cookline. Also, Hand wash sink in front service station on side of dining area used for dumping. Evidence of food debris in sink basin and drain area.
22-02-4Intermediate – Food-contact surface soiled with food debris, mold-like substance or slime. Portable cutting boards at reach-in cooler at end of cookline soiled/ stained. Also, soda gun and holsters in bar area soiled. Also, ice chute area in large ice machine soiled. Mixing bowl at mixer in prep area has accumulation of debris. **Repeat Violation** **Warning**
31B-02-4Intermediate – No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink at end of kitchen and also no paper towels at handwash sink in prep area. Operator replenished paper towels at hand wash sink. **Corrected On-Site**
31B-03-4Intermediate – No soap provided at handwash sink. No soap at hand wash sink in middle of cookline.
Basic 8
22-20-5Basic – Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior bin of large ice machine soiled. **Repeat Violation** **Warning**
14-01-5Basic – Bowl or other container with no handle used to dispense food. Bowl without handle used to dispense cooked pasta on cookline in reach-in cooler. Operator removed bowl. **Corrected On-Site**
14-74-7Basic – Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler drawers below grill unable to maintain temperature of 41F and below. Ambient temperature 52F. Observed torn gasket on drawer. **Warning**
06-09-1Basic – Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Raw commercially packaged salmon with label indicating removed from packaging to thaw still in sealed package.
14-11-5Basic – Equipment in poor repair. Gasket on reach-in cooler drawer below grill torn.
08B-38-4Basic – Food stored on floor. Multiple sealed boxes of fries stored on floor In walk in freezer. Also, box with potatoes stored on floor in prep area. **Repeat Violation**
14-69-4Basic – Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up on shelving and around fan in walk in freezer.
29-11-4Basic – Water leaking from pipe and/or faucet/handle. Hand wash sink in middle of cookline leaking. Also, hand wash sink at end of cookline by dessert cabinet has faucet leaking.
Inspector observations synchronized from DBPR on October 11, 2026 1:50 PM.
Violation category totals
1 observation(s)
1 observation(s)
2 observation(s)
1 observation(s)
1 observation(s)
4 observation(s)
3 observation(s)
2 observation(s)
3 observation(s)
1 observation(s)
Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.