Inspection Report

Florida DBPR Inspection Report
Completed

ZEN PHO AND NOODLES JACKSONVILLE

5835 NORMANDY BLVD · JACKSONVILLE · Duval County · FL 32205

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Inspection Summary

Inspection dateJune 11, 2024
Inspection typeFood-Licensing Inspection
Inspection classFood
DBPR dispositionInspection Completed – No Further Action
Resultmet_inspection_standards
Inspection number3426727
Visit number1
Inspection Visit ID8684465
DBPR license2609372

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
1 High Priority3 Intermediate9 Basic0 Critical0 Non-Critical13 Total
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All DBPR Inspector Observations

13 full violation description(s) documented by the inspector during this visit.

High Priority 1

#10High Priority29-34-4

High Priority – Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing Before white hose on wall of the walk in cooler

Intermediate 3

#11Intermediate31B-03-4

Intermediate – No soap provided at handwash sink. No hand soap at hand wash sink near wok station

#12Intermediate02C-04-5

Intermediate – Operator is not properly tracking/marking the number of days ready-to-eat, time/temperature control for safety food prepared onsite was held at refrigeration temperatures prior to freezing in order to properly date mark the food when it is thawed and held at refrigeration temperatures again. Cooked meats that are proportioned and stored in clear bags or food storage containers in the walk in freezer for later service. Once food product is brought to the walk in cooler time isn't being marked. Explained to manager the proper date marking procedures to keep foods safe.

#13Intermediate41-17-4

Intermediate – Spray bottle containing toxic substance not labeled. Unlabeled spray bottles with Green and red solution, employee labeled spray bottles **Corrected On-Site**

Corrected On-Site

Basic 9

#1Basic36-36-4

Basic – Ceiling tile missing. Ceiling tiles missing at end of cooks line above hand sink

#2Basic12B-07-4

Basic – Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee beverage on shelf above flip top cooler, employee discarded beverage **Corrected On-Site**

Corrected On-Site
#3Basic08B-38-4

Basic – Food stored on floor. Container of oil on floor at end of cooks line, taro powder and sweet chilli cases stored on floor in dry storage area. Cases of fountain drinks in server area stored on floor.

#4Basic35B-02-4

Basic – Insect control device installed over food preparation area. Insect device stored on shelf Over cases of Thai tea

#5Basic22-08-4

Basic – Interior of oven/microwave has accumulation of black substance/grease/food debris. Food debris on interior of Microwave

#6Basic23-03-4

Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Black mold like substance on reach in cooler Gaskets on cooks line

#7Basic25-05-4

Basic – Single-service articles improperly stored. Case of napkins

#8Basic21-12-4

Basic – Wet wiping cloth not stored in sanitizing solution between uses. Two wet wiping cloths stored on cutting board when not in use.

#9Basic02D-01-5

Basic – Working containers of food removed from original container not identified by common name. Unlabeled Clear Bags of used to store a white powdery substance. Employee labeled bags sugar **Corrected On-Site**

Corrected On-Site

Inspector observations synchronized from DBPR on October 4, 2026 12:56 PM.

Violation category totals
Category 2 · Original container, labeling, date marking and consumer advisory
2 observation(s)
Category 8 · Food protection and cross-contamination
1 observation(s)
Category 12 · Handwashing and hygienic practices
1 observation(s)
Category 21 · Wiping cloths, linens and laundry facilities
1 observation(s)
Category 22 · Food-contact surfaces clean and sanitized
1 observation(s)
Category 23 · Non-food-contact surfaces clean
1 observation(s)
Category 25 · Single-service and single-use items
1 observation(s)
Category 29 · Plumbing, mop sink, filters and backflow prevention
1 observation(s)
Category 31 · Handwash sinks, supplies and signage
1 observation(s)
Category 35 · Pest control / insects / rodents / animals / outer openings
1 observation(s)
Category 36 · Floors, walls, ceilings, attached equipment and ventilation
1 observation(s)
Category 41 · Chemicals and toxic substances
1 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.