Inspection Report

Florida DBPR Inspection Report
Enforcement

POLLO ENCANTADO INC

11770 METRO PKWY UNIT A · FORT MYERS · Lee County · FL 33966

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Inspection Summary

Inspection dateAugust 27, 2024
Inspection typeRoutine – Food
Inspection classFood
DBPR dispositionAdministrative complaint recommended
Resultfollow_up_required
Inspection number1294780
Visit number1
Inspection Visit ID8713492
DBPR license4651299

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
4 High Priority2 Intermediate3 Basic0 Critical0 Non-Critical9 Total
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All DBPR Inspector Observations

9 full violation description(s) documented by the inspector during this visit.

High Priority 4

#4High Priority12A-13-4

High Priority – Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee handle cash then return to food preparation without changing gloves or washing hands. **Warning**

Warning
#5High Priority12A-10-4

High Priority – Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee wipe sweat from face with paper towels then return to food preparation without changing gloves or washing hands. **Warning**

Warning
#6High Priority08A-05-6

High Priority – Raw animal food stored over/not properly separated from ready-to-eat food. On raw chicken stored over ready to eat cheese in white rice unit. **Repeat Violation** **Warning**

Repeat ViolationWarning
#7High Priority03A-02-5

High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in reach in coolers: ground chicken (44F – Cold Holding); raw steak (49F – Cold Holding); bean pupusa filling (45F – Cold Holding); chicharron pupusa filling (46F – Cold Holding)n salsa verde (71F – Cold Holding); salsa tomate (82F – Cold Holding). **Repeat Violation** **Admin Complaint**

Repeat ViolationAdmin Complaint

Intermediate 2

#8Intermediate27-18-4

Intermediate – Hot water supply not maintained during peak periods. Observed hot water at 3 compartment sink and hand wash sink at 83F. **Warning**

Warning
#9Intermediate28-09-5

Intermediate – Mobile food dispensing vehicle disposing liquid waste improperly. Observed waste water draining out of pipe directly on to ground near hitch of unit. **Warning**

Warning

Basic 3

#1Basic35A-03-4

Basic – Dead roaches on premises. Observed 1 dead cockroach on top of water tank under 3 compartment sink. Operator cleaned and sanitized area. **Corrected On-Site** **Warning**

Corrected On-SiteWarning
#2Basic12B-13-4

Basic – Opened employee beverage container in a cold holding unit with food to be served to customers. Operator moved drink for proper storage. **Corrected On-Site** **Warning**

Corrected On-SiteWarning
#3Basic21-44-1

Basic – Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles.observed sanitizer bucket stored on counter next to grill. **Warning**

Warning

Inspector observations synchronized from DBPR on September 26, 2026 12:10 PM.

Violation category totals
Category 3 · Time/temperature control for safety food
1 observation(s)
Category 8 · Food protection and cross-contamination
1 observation(s)
Category 12 · Handwashing and hygienic practices
3 observation(s)
Category 21 · Wiping cloths, linens and laundry facilities
1 observation(s)
Category 27 · Safe water source and hot/cold water under pressure
1 observation(s)
Category 28 · Sewage and wastewater disposal
1 observation(s)
Category 35 · Pest control / insects / rodents / animals / outer openings
1 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.