SUGAR FACTORY AMERICAN BRASSERIE
4910 BIG ISLAND DR · JACKSONVILLE · Duval County · FL 32246
Inspection Summary
Violation Summary
Counts reported for this inspection visit.
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All DBPR Inspector Observations
19 full violation description(s) documented by the inspector during this visit.
High Priority 6
22-49-4High Priority – Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Observed employee using high temperature dish machine to sanitize but not working properly. At 125F and 127F at second run. **Repeat Violation** **Admin Complaint**
12A-13-4High Priority – Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee handling soiled equipment and then clean equipment at warehouse washing area without washing hands **Warning**
01B-02-5High Priority – Stop Sale issued on time/temperature control for safety food due to temperature abuse. White rice, yellow rice and pinto beans (75-78F – Hot Holding), stored in steam table on cook line since 11am with unit turn off and not water in unit. Stop sale issued. Manager discarded. **Warning**
03A-02-5High Priority – Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Butter (45F – Cold Holding), stored in flip top cooler on far end of cook line, place there 12pm. Moved by manager into walk in cooler. cheese (46F – Cold Holding); raw beef (47F – Cold Holding), stored in grill reach in cooler holding cabinet. Cheese is above fill line. Raw beef drawer slightly open. Manager removed access cheese and place in cooler. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03B-01-6High Priority – Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. White rice, yellow rice and pinto beans (75-78F – Hot Holding), stored in steam table on cook line since 11am with unit turn off and not water in unit. Stop sale issued. Manager discarded. **Repeat Violation** **Admin Complaint**
29-42-4High Priority – Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Back flow preventer installed incorrectly at mop sink splitter. Should be installed on non-chemical side of splitter **Repeat Violation** **Admin Complaint**
Intermediate 1
53B-02-5Intermediate – No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Some employees hired over 60 days with no proof of training
Basic 12
36-37-5Basic – Ceiling not smooth, nonabsorbent and easily cleanable in food preparation, food storage, or warewashing areas. Above dry storage area on front line station
36-36-4Basic – Ceiling tile missing. Some ceiling tile in kitchen area.
13-07-4Basic – Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee preparing food with watch on wrist
35B-01-4Basic – Exterior door has a gap at the threshold that opens to the outside Gap over back kitchen door with visible sun light
36-22-4Basic – Floor area(s) covered with standing water. On floor on cook line and at ice cream station due to slow drain
08B-38-4Basic – Food stored on floor. Case of food stored on floor in walk in cooler . Employee properly stored **Corrected On-Site** **Repeat Violation**
14-69-4Basic – Ice buildup in reach-in freezer and/or walk-in freezer. On walk in Freezer floor **Repeat Violation**
10-07-4Basic – In-use utensil stored in standing water less than 135 degrees Fahrenheit. In use utensils at ice cream station in 77F standing water
35B-02-4Basic – Insect control device installed over food preparation area. Bug light over prep table with microwave in kitchen area
22-08-4Basic – Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior microwave on cook line soiled
23-03-4Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of cooking equipment with grease build up
29-08-4Basic – Plumbing system in disrepair. Hand wash sink pipe in disrepair at ice cream station **Repeat Violation**
Inspector observations synchronized from DBPR on September 22, 2026 12:19 PM.
Violation category totals
1 observation(s)
2 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
2 observation(s)
1 observation(s)
2 observation(s)
2 observation(s)
3 observation(s)
1 observation(s)
Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.