Inspection Report

Florida DBPR Inspection Report
Enforcement

POLLO TROPICAL #92

2611 OKEECHOBEE BLVD · WEST PALM BEACH · Palm Beach County · FL 33409-4007

Restaurant history →

Inspection Summary

Inspection dateNovember 14, 2024
Inspection typeRoutine – Food
Inspection classFood
DBPR dispositionAdministrative complaint recommended
Resultfollow_up_required
Inspection number3447931
Visit number1
Inspection Visit ID8736958
DBPR license6010123

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
7 High Priority1 Intermediate3 Basic0 Critical0 Non-Critical11 Total
MEMBER-ONLY COMPARISON

See what changed since the last inspection.

Sign in or create a free account to browse without ads and see newly cited, repeated, and no-longer-cited violation categories.

Unlock comparison

All DBPR Inspector Observations

11 full violation description(s) documented by the inspector during this visit.

High Priority 7

#4High Priority01B-01-4

High Priority – Dented/rusted cans present. See stop sale. In dry storage area dented can of guava paste. Operator discarded **Warning**

WarningStop Sale
#5High Priority12A-13-4

High Priority – Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee washed Dirty dishes then when to open steam machine with food inside without washing hands. Discussed with operator who spoke with employee. Employee washed hands **Corrected On-Site** **Warning**

Corrected On-SiteWarning
#6High Priority08A-02-6

High Priority – Raw animal food stored over or with ready-to-eat food in a freezer – not all products commercially packaged. An opened bag with Raw chicken stored above a bag with French fries reach in freezer next to fryer. Operator moved French fries to higher shelf. **Corrected On-Site** **Warning**

Corrected On-SiteWarning
#7High Priority08A-20-5

High Priority – Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw chicken over raw pork Operator moved pork to higher shelf. **Corrected On-Site** **Warning**

Corrected On-SiteWarning
#8High Priority35A-05-4

High Priority – Roach activity present as evidenced by live roaches found. 1 live roach crawling over sealed box with cutlery on storage room outside walk in freezer 1 live roach crawling on the floor on storage room outside walk in freeze Operator removed roach ; advised operator to clean and sanitize area. **Admin Complaint**

Admin Complaint
#9High Priority03F-02-5

High Priority – Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Observed inside reach in cooler across from fryer a container with cooked plantains not time mark. Written on the time as a public health control form. Per operator product stored for approximately 1 hour. Operator timed marked **Corrected On-Site** **Warning**

Corrected On-SiteWarning
#10High Priority03B-01-6

High Priority – Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Hot box on cook line about steam table Cooked chicken 118F hot holding Hot box next to fryer cooked plantains 14F hot holding, , French fries 120F hot holding . Per operator products stored for approximately 20 minutes. Operator reheated to 165F+ **Corrected On-Site** **Warning**

Corrected On-SiteWarning

Intermediate 1

#11Intermediate03D-15-4

Intermediate – Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. Pantry cooler Sliced Cheese at 2:37pm(52F cooling) since 1pm at 3:13 pm same. At this current cooling rate product will not cool to 41F within 4 hours. Operator moved to walk in cooler **Corrective Action Taken** **Warning**

Corrective Action TakenWarning

Basic 3

#1Basic36-34-5

Basic – Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Approximately 20 ceiling tiles in dining room soiled. **Warning**

Warning
#2Basic36-24-5

Basic – Hole in or other damage to wall. Baseboard around the storage outside walk in freezer is damage, holes throughout. **Warning**

Warning
#3Basic08B-17-4

Basic – Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed peppers stored over tortillas inside walk in cooler. And unwashed romaine lettuce over sauces Operator moved tortillas and romaine **Corrected On-Site** **Warning**

Corrected On-SiteWarning

Inspector observations synchronized from DBPR on September 21, 2026 2:10 PM.

Violation category totals
Category 1 · Approved food source
1 observation(s)
Category 3 · Time/temperature control for safety food
3 observation(s)
Category 8 · Food protection and cross-contamination
3 observation(s)
Category 12 · Handwashing and hygienic practices
1 observation(s)
Category 35 · Pest control / insects / rodents / animals / outer openings
1 observation(s)
Category 36 · Floors, walls, ceilings, attached equipment and ventilation
2 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.