Inspection Report

Florida DBPR Inspection Report
Completed

POLLO TROPICAL #104

4863 GATE PKWY · JACKSONVILLE · Duval County · FL 32246

Restaurant history →

Inspection Summary

Inspection dateJanuary 3, 2025
Inspection typeRoutine – Food
Inspection classFood
DBPR dispositionInspection Completed – No Further Action
Resultmet_inspection_standards
Inspection number3476257
Visit number1
Inspection Visit ID8787254
DBPR license2614538

Violation Summary

Counts reported for this inspection visit.

Full inspector observations available
1 High Priority1 Intermediate3 Basic0 Critical0 Non-Critical5 Total
MEMBER-ONLY COMPARISON

See what changed since the last inspection.

Sign in or create a free account to browse without ads and see newly cited, repeated, and no-longer-cited violation categories.

Unlock comparison

All DBPR Inspector Observations

5 full violation description(s) documented by the inspector during this visit.

High Priority 1

#4High Priority03B-01-6

High Priority – Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. macaroni and cheese (109F-111F – Hot Holding) in food warner next to grill area. Operator reheated to 165F **Corrected On-Site**

Corrected On-Site

Intermediate 1

#5Intermediate22-02-4

Intermediate – Food-contact surface soiled with food debris, mold-like substance or slime. Two Cutting boards at food service line soiled/ stained.

Basic 3

#1Basic14-42-4

Basic – Hood filter missing from automatic fire suppression/exhaust system. Observed two filters in hood above equipment in prep area missing.

#2Basic14-69-4

Basic – Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up on fans and surrounding area in walk in freezer.

#3Basic23-03-4

Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. Operator stated it's in works of getting replaced. **Corrective Action Taken**

Corrective Action Taken

Inspector observations synchronized from DBPR on September 18, 2026 12:21 PM.

Violation category totals
Category 3 · Time/temperature control for safety food
1 observation(s)
Category 14 · Food-contact and nonfood-contact surface design/maintenance
2 observation(s)
Category 22 · Food-contact surfaces clean and sanitized
1 observation(s)
Category 23 · Non-food-contact surfaces clean
1 observation(s)

Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.