CRACKER BARREL #577
502 CHAFFEE POINT RD · JACKSONVILLE · Duval County · FL 32221
Inspection Summary
Violation Summary
Counts reported for this inspection visit.
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All DBPR Inspector Observations
18 full violation description(s) documented by the inspector during this visit.
High Priority 4
12A-13-4High Priority – Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee in dish area handle soiled dish ware then handle clean dishes from dish machine. Also observed no soap dispenser at hand wash sink in dish area. Person in charge stated it was broken and new one was in office. Inspector educated person in charge proper hand washing procedures. **Corrective Action Taken**
12A-28-4High Priority – Employee touched soiled apron/clothes and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee with gloved hands wipe hands on dirty apron then proceed to handle cooked bacon for garnish on ready to eat dish. Inspector educated employee and person in charge proper glove changing procedures. **Corrective Action Taken**
08A-05-6High Priority – Raw animal food stored over/not properly separated from ready-to-eat food. Observed raw shell eggs stored over ready to eat sauce in walk-in cooler. Person in charge moved shell eggs to proper storage location. **Corrected On-Site**
01B-14-4High Priority – Shell eggs in use or stored with cracks or broken shells. See stop sale. Observed four cracked shell eggs with visible yolk with uncracked eggs on egg flat in walk-in cooler. **Repeat Violation** **Admin Complaint**
Intermediate 3
53A-01-7Intermediate – Manager or person in charge lacking proof of food manager certification. Observed person in charge, Harvey Hansel, with no proof of certified food manager certification. Person in charge stated certified food manager certification not required at previous Cracker Barrel location in Georgia.
31B-03-4Intermediate – No soap provided at handwash sink. Observed no soap at hand wash sink in dish area. Person in charge provided soap for hand wash sink. **Corrected On-Site**
53A-14-4Intermediate – Person in charge unable to answer basic Food Code questions pertaining to safe operation of establishment. Observed person in charge unable to answer basic questions about food borne illnesses or allergens.
Basic 11
29-18-4Basic – Drain cover(s) missing. Observed missing drain cover for drain in mop sink.
12B-07-4Basic – Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee beverage stored on prep table where bacon is cooked and placed on trays. Person in charge voluntarily discarded beverage. **Corrected On-Site**
40-06-5Basic – Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee cell phone stored on prep shelf next to heating unit at end of cook line near dish area. Person in charge removed employee cell phone. **Corrected On-Site**
14-11-5Basic – Equipment in poor repair. Observed gasket in disrepair on heating unit at end of cook line near dish area.
33-20-4Basic – Grease on the ground and/or pad around grease receptacle. Observed grease build up on ground around grease receptacle in dumpster enclosure.
10-01-5Basic – In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Observed handle of scoop in sugar container with handle in contact with product. Container was stored on prep shelf above prep sink on back line. Person in charge removed scoop and placed in dish area. **Corrected On-Site**
51-18-6Basic – No copy of latest inspection report available. Observed person in charge unable to provide copy of latest inspection.
23-03-4Basic – Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed; back plates around soda nozzles on both soda towers with mold like substance build up. Employee cleaned areas around soda nozzles. Soiled gaskets on heating unit across from biscuit station. **Corrective Action Taken** **Repeat Violation**
16-48-4Basic – Old food stuck to clean dishware/utensils. Observed food build up on metal ladle stored on wall next to walk-in cooler door. Person in charge placed ladle in dish area. **Corrected On-Site**
16-46-4Basic – Old labels stuck to food containers after cleaning. Observed; old labels stuck to clean plastic containers on drying rack near walk-in cooler. Old labels stuck to clean metal pans on drying rack above dish machine. Person in charge removed labels and placed containers in dish area to be washed, rinsed, and sanitized. **Corrected On-Site**
02D-01-5Basic – Working containers of food removed from original container not identified by common name. Observed container of white powdery substance with no label on back prep shelf near biscuit oven. Person in charge stated it was sugar and instructed employee to label accordingly. **Corrective Action Taken**
Inspector observations synchronized from DBPR on September 18, 2026 12:22 PM.
Violation category totals
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
3 observation(s)
1 observation(s)
2 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
1 observation(s)
2 observation(s)
Inspection records and inspector observations reflect conditions documented by DBPR at the time of the inspection and may not reflect current conditions.